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Call Center Outsourcing
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Directory Sites
Provides call center management services.
www.datapoint.com
Contact center simulation-based training program for customer service, sales and coaching.
www.ulysseslearning.com
Agent and supervisor call center training on the web or CD-ROM.
www.isi-elearning.com
UK trade association representing the call and contact centres.
www.cca.org.uk
A multi-service telecommunications bureau offering long distance or 800/900 business services.
www.800adept.com
Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.
www.cmm-services.co.uk
Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces.
www.tpath.com
Timeshared network based telesales dialing system.
www.stonehousecom.com
Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat.
www.whitepajama.com
Offshore call centre providing outsourced Call Center services based out of the Philippines.
www.asiancallcentres.com
UK based outsourced call centre services provider offering inbound and outbound solutions.
www.tawvalleytelecoms.co.uk
Philippine based telemarketing specialists offering inbound and outbound services, offshore outsourcing, call center management and customer support.
www.epacificglobal.com