Directory Sites

  • Communitybuilding.com

    The secret to success on the web is to build a community, not just a web site. Here one can find tools and tips to make a web site interactive and, as a result, a place of community.

    communitybuilding.com

  • Membership Agreements

    Article by lawyer Ivan Hoffman discussing membership agreements and resolving issues that arise from them. Applicable only to U.S. Law.

    www.ivanhoffman.com

  • Community is Dead; Long Live Mega-Collaboration

    Usability expert Jakob Nielsen's take on Online Communities: "The Web is not a community: a huge impersonal city is a better metaphor. User-contributed content can be valuable (if edited), but chat rooms should be avoided because of participation inequality."

    www.useit.com

  • Fragmented by Technologies: A Community in Cyberspace

    Early academic paper studying the human interaction within an online community. The author observed antinomy, atomisation, carnival, decentralization, disembodiment, impersonality, intensification and lurking.

    www.helsinki.fi

  • Online Community Building Concepts

    List of fundamental principles to consider when starting a new community site.

    www.well.com

  • Online Hospitality: Moderator Guidelines and Community-Building Tips

    Gail Ann Williams writes about building conversation and community in online environments, adapted from the WELL Host Manuals.

    www.well.com

  • WELL Conferencing Team - Community Building and Hosts Manual

    The WELL's description of conferencing, why it's the best tool for building community, and how to get starting in a conferencing environment. Links include the WELL Host Manual.

    www.well.com

  • CommunityAnswers.com

    Questions and answers and advice for online community builders, users, moderators, managers, and owners.

    communityanswers.com

  • Peter Kollock

    Associate professor of the University of California, Los Angeles. Includes curriculum vita, course syllabi and recent papers on online communities and markets, which is his current research.

    www.sscnet.ucla.edu

  • Cyberspace Innkeeping: Building Online Community

    Essay by former Wells conferencing manager John Coate explaining what happens in an online social environment.

    www.cervisa.com

  • Suite101.com: Communication in Cyberspace

    Articles, links and discussions on various programs used to communicate on the internet. Covers messaging, conferencing, discussion forums, telephony, chat and email.

    www.suite101.com

  • Community Networking Movement

    "Realizing that communication and information are increasingly dependent on networked digital information, community activists all over the world are developing community computer network systems."

    www.scn.org

  • Full Circle Associates

    Provides strategic facilitation, online community development, marketing, and project management services. Includes a listing of online community building and virtual group facilitation/moderation resources.

    www.fullcirc.com

  • Design Principles for Online Communities

    Academic paper by sociologist Peter Kollock, drawing upon community design principles by Axelrod (1984), Ostrom (1990), Godwin (1994).

    www.sscnet.ucla.edu

  • Salon.com Technology: Must AOL Pay "Community Leaders"?

    Article by Janelle Brown discussing issues on the use of volunteers to manage a site's online community. "The volunteers may feel good about giving their time, but the for-profit online communities are clearly profiting from those volunteers' services."

    www.salon.com

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