Disaster recovery

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Disaster recovery is the process, policies and procedures of regaining access to records, data, hardware and software necessary to resume critical business operations after a natural or human-induced disaster.

To increase the opportunity for a successful recovery of valuable records, a well-established and thoroughly tested plan must be developed. This task requires the cooperation of a well-organized committee led by an experienced chairperson. [1]

A disaster recovery plan (DRP) should also include plans for coping with the unexpected or sudden loss of key personnel, although this is not covered in this article, the focus of which is data protection. DRP is part of a larger process known as business continuity planning (BCP).

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With the rise in information technology and the reliance on business-critical data, the landscape has changed in recent years in favor of protecting irreplaceable data. This is especially evident in information technology, with most large computer systems backing up digital information to limit data loss and to aid data recovery.

It is believed that some of the companies spend up to 25% of their budgets on disaster recovery planning; this is intended to avoid larger losses. Of companies that had a major loss of computerized records, 43% never reopen, 51% close within two years, and only 6% will survive long-term.[2]

The current data protection market is characterized by:

  • Rapidly changing customer needs that are driven by data growth, regulatory issues and the growing importance to access data quickly by retaining it online.
  • An ever-shrinking time frame for backing up data, which is burdening conventional tape backup technologies.

As the disaster recovery market continues to undergo significant structural changes, the shift presents opportunities for next-generation startup companies that specialize in business continuity planning and offsite data protection such as SunGard Availability Services, Recall, Switch Communications, Symagio, NetMass, Cygem and Onyx Group Ltd.


  • Backups sent off-site in regular intervals
    • Includes software as well as all data information, to facilitate recovery
  • Create an insurance copy on Microfilm or similar and store the records off-site.
  • Storage Area Networks (SANs) over multiple sites are a recent development (since 2003) which make data immediately available without the need to recover or synchronize it
  • Surge Protectors — to minimize the effect of power surges on delicate electronic equipment
  • Uninterruptible Power Supply (UPS) and/or Backup Generator
  • Fire Preventions — more alarms, accessible extinguishers
  • Anti-virus software and other security measures


  • Communication
    • Personnel — notify all key personnel of the problem and assign them tasks focused toward the recovery plan.
    • Customers — notifying clients about the problem minimizes panic.
  • Recall backups — If backup tapes are taken offsite, these need to be recalled. If using remote backup services, a network connection to the remote backup location (or the Internet) will be required.
  • Facilities — having backup hot sites or cold sites for larger companies. Mobile recovery facilities are also available from many suppliers.
  • Prepare your employees — during a disaster, employees are required to work longer, more stressful hours, and a support system should be in place to alleviate some of the stress. Prepare them ahead of time to ensure that work runs smoothly.
  • Business information — backups should be stored in a completely separate location from the company
  • Testing the plan — provisions, directions, frequency for testing the plan should be stipulated.

  1. ^ Buchanan, Sally. "Emergency preparedness." from Paul Banks and Roberta Pilette. Preservation Issues and Planning. Chicago: American Library Association, 2000. 159-165. ISBN 978-0-8389-0776-4
  2. ^ Hoffer, Jim. "Backing Up Business - Industry Trend or Event." Health Management Technology, Jan 2001 [1]

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