EasyJet

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EasyJet
IATA
U2
ICAO
EZY
Callsign
EASY
Founded 1995
Hubs London Gatwick Airport
Berlin-Schönefeld International Airport
Geneva Cointrin International Airport
Edinburgh Airport
Glasgow International Airport
London Stansted Airport
Liverpool John Lennon Airport
London Luton Airport
Newcastle Airport
Belfast International Airport
Dortmund Airport
East Midlands Airport
Basel Airport
Orly Airport
Milan Malpensa Airport
Bristol International Airport
Madrid Barajas International Airport
Paris Charles de Gaulle Airport
Lyon Airport
Fleet size 137
(120 on order)
Destinations 80
Parent company EasyJet Airline Company Limited
Headquarters Luton, England, United Kingdom
Key people Andrew Harrison (CEO)
Cor Vrieswijk (COO)
Jeff Carr (CFO)
Website: http://www.easyjet.com

EasyJet (LSEEZJ), styled as easyJet, is a low cost airline officially known as EasyJet Airline Company Limited, based at London Luton Airport. It is one of the largest low-fare airlines in Europe, operating domestic and international scheduled services on 307 routes between 80 key European cities.[1]

The company holds a United Kingdom Civil Aviation Authority Type A Operating Licence permitting it to carry passengers, cargo and mail on aircraft with 20 or more seats.[2]

Contents

EasyJet Boeing 737-700 lands
EasyJet Boeing 737-700 lands

The airline was established on 18 October 1995 and started operations on 10 November 1995. It was launched by Stelios Haji-Ioannou with two Boeing 737-200 aircraft wet leased from Independent Aviation Group Limited ("IAG"). IAG, in turn, sub-contracted the operation of the aircraft to GB Airways, and then to Air Foyle from May 1996 onwards. EasyJet initially operated two routes: London Luton to Glasgow and Edinburgh. Its early marketing strategy was based on 'making flying as affordable as a pair of jeans' and urged travellers to 'cut out the travel agent'. This caused much outrage among travel agents. In March 1998 it purchased a 40% stake in TEA Switzerland, renamed EasyJet Switzerland. EasyJet was floated on the London stock exchange in October 2000. Operations were boosted in 2002 with the acquisition of rival airline, London Stansted based Go Fly. In December 2003 EasyJet announced it would open a new hub in Berlin, at Schönefeld Airport, from which it started flying on 11 routes from May 2004.


In October 2004 the FL GROUP, the owner of airlines Icelandair and Sterling, purchased an 8.4% stake in EasyJet. Over the course of 2005, FL increased its share in the company periodically to 16.9%, fuelling speculation that it would mount a takeover bid for the UK carrier. However, in April 2006 the threat of takeover receded as FL sold its stake for 325m, securing a profit of €140m on its investment.[citation needed]

In November 2005 chief executive Ray Webster stood down after 10 years at the helm. He was replaced by ex RAC/Lexx Group chief, Andy Harrison.

EasyJet was prevented from launching its Milan Malpensa-Olbia route in April 2006 by the Italian aviation authorities[citation needed]. The route had been assigned to Meridiana as a public service obligation route. The Italian authorities had granted exclusivity in return for fixed low fares for Sardinian residents on routes from Milan and Rome to the Sardinian airports of Alghero, Cagliari and Olbia. This was however overturned and EasyJet commenced flights from Milan Malpensa airport to Olbia (21st October, 2007) as well as Sardinia's capital, Cagliari (29th October, 2007).[3]

EasyJet announced preliminary results for the year to September 2006. In the year it had grown its fleet to 122 aircraft and expanded its network to 262 routes and 74 airports in 21 countries (58 new routes and 11 new destinations had been introduced in the year). Passenger numbers rose by 11.5% to 33 million and it was able to post a record profit of £129 million before tax, a rise of 56% over 2005[4]


It was announced on 25 October 2007[5][6] that EasyJet is to buy GB Airways. The deal is worth £103.5M and will be used to expand EasyJet operations at London Gatwick Airport. GB Airways will continue to honour its British Airways franchise agreement and continue to operate as GB Airways until 29 March 2008, after which it will merged into EasyJet. Slots used by GB Airways at London Heathrow Airport are not included in the sale.

EasyJet does not own its brand, unlike most other airlines. Sir Stelios Haji-Ioannou, the founder and largest individual shareholder of EasyJet Airline Co. Ltd. has sole ownership of the "easy" brand and licenses it to his airline (as well as to all other easyGroup businesses). For most easy businesses, the business pays a specified fee to Stelios for the use of the name. However, given the strength of the EasyJet brand and the high amount of free advertising and publicity it lends to the other 'easy' businesses, it was agreed at the time of flotation that EasyJet could use the name royalty free.[citation needed]

Boarding an EasyJet Airbus A319
Boarding an EasyJet Airbus A319

In this case, this kind of arrangement would be of importance should EasyJet ever become the subject of a hostile takeover bid. Any bidder[s] will not automatically acquire ownership of the "easy" brand if their bid for the airline is successful. Without securing access to that brand, the airline will be worth a lot less to any new owner[s]. The aforesaid arrangement is similar to the terms governing the use of the Jet Airways brand by that airline.[citation needed]

EasyJet is now a public limited company listed on the London Stock Exchange and members of the Haji-Ioannou family own approximately 43%. It has 3,875 employees (at March 2007)[1] It is a constituent of the FTSE 250 Index.

Borrowing its business model from American air carrier Southwest, EasyJet and its Republic of Ireland-based rival Ryanair are by far the largest low cost airlines in Europe, and the rivalry between them is intense (especially on Ryanair's side from its high profile chief executive Michael O'Leary). The two companies have slightly different strategies. EasyJet flies mainly to leading airports while Ryanair uses far more secondary airports to reduce costs. EasyJet places more focus on attracting business travellers as well as leisure travellers, although all its aircraft have single-class cabins.[citation needed]

EasyJet Boeing 737-700 waiting for take off at Bristol International Airport, England
EasyJet Boeing 737-700 waiting for take off at Bristol International Airport, England

[citation needed]

EasyJet's first base was London Luton (LTN) (and is still the location of its headquarters), although its largest base is at London Gatwick (LGW). Other bases:

Main article: EasyJet destinations

An EasyJet Airbus A319 takes off
An EasyJet Airbus A319 takes off


The EasyJet fleet consists of the following aircraft (at September 2007):[7]

EasyJet Fleet
Aircraft Total Passengers
Airbus A319-100 107*
(120 orders)
156
Boeing 737-700 30 149

* Includes 12 aircraft placed with EasyJet Switzerland.

In August 2006, the EasyJet fleet average age was 2.2 years.[8]

EasyJet initially operated exclusively Boeing 737 aircraft. In September 2003 it broke with its previous philosophy of operating just one aircraft type (a strategy popularised by Southwest Airlines) by ordering 120 Airbus A319s (and 120 options) with CFM56-5B engines.[9] These were first introduced to EasyJet's Geneva base, UK bases followed from 2004. Easyjet still operates the 737s in its bases such as London Luton, Belfast and Newcastle

Airbus A319 Orders
Date Orders Options Notes
September 2003 120 120
December 2005 140 100 20 options converted
November 2006 192 123 52 options converted
75 new options
June 2007 227 88 35 options converted

As the Airbus A319s have been delivered the 737-300s have all been retired. In December 2006 the airline started to return 737-700s to their owners.

When easyjet buys GB Airways, the airline will inherit A320s and A321s (larger variants of their own A319 aircraft).

  • Boeing 737-200
  • Boeing 737-300

Initially booking was by telephone only, with all planes painted with the booking telephone number. There is no incentive for travel agents to sell EasyJet bookings because there is no commission, a standard practice for the low cost carriers. In December 1997, Russell Sheffield of Tableau, one of EasyJet's Design and Adverting Agencies, suggested to Stelios that he should consider trialling a website for direct bookings. Stelios's reply was 'The Internet is for nerds, it will never make money for my business!'. However Tony Anderson, EasyJet's Marketing Director saw the potential and approved a website trial involving putting a different telephone reservations number on the website, to track success. Once Stelios saw the results he changed his mind, and EasyJet commissioned Tableau to partner with them develop an e-commerce website capable of offering real-time online booking from April 1998 — the first low cost carrier to do so in Europe. Internet bookings were priced cheaper than booking over the phone, to reflect the reduced call centre costs and the planes were repainted with the web address. Within a year over 50% of bookings were made using the web site, by April 2004 the figure had jumped to 98%. Now, flights can only be booked over the Internet except during the 2 weeks immediately before the flight when telephone booking is also available.[citation needed]

EasyJet has published the following passenger numbers:

  • Year ended 30 September 2007: 37,230,079
  • Year ended 30 September 2006: 32,953,287
  • Year ended 30 September 2005: 29,557,640
  • Year ended 30 September 2004: 24,343,649
  • Year ended 30 September 2003: 20,332,973
  • Year ended 30 September 2002: 11,400,000
  • Year ended 30 September 2001: 7,100,000
  • Year ended 30 September 2000: 5,600,000
  • Year ended 30 September 1999: 3,100,001

These are "earned seat" numbers. Earned seats is a method of counting passenger numbers which includes all seats sold whether the passenger turns up or not, and also seats used for promotional purposes and staff business travel.

View of the European Alps, from an EasyJet Airbus A319, flying at 35000 feet between Bristol, England, and Rome. Italy.
View of the European Alps, from an EasyJet Airbus A319, flying at 35000 feet between Bristol, England, and Rome. Italy.

EasyJet's success arguably paved the way for the boom in cheap air travel in the late 1990s and early 2000s (though they were not the first budget carrier, nor the first large one in Europe).

This has led EasyJet being accused, amongst other budget carriers, of contributing to global warming through the high carbon emissions of aircraft. Low-cost carriers (and their trade association, ELFAA) argue that they tend to operate newer, more fuel-efficient aircraft than many full-service network airlines, and also that their point-to-point services use less fuel than connecting flights through a hub. (Most of the hub-and-spoke systems run by traditional full-service network airlines, such as Air France-KLM, British Airways and Lufthansa as well as their US legacy carrier counterparts, generally rely on a range of mostly profitable long-haul flights being "fed" by a large number of often only marginally profitable or wholly loss-making short-haul connecting flights via their main hub airports. The reason the network carriers "feed" their long-haul services with short-haul connecting traffic is to shore up the profitability of the long-haul flights, most of which would not attract sufficient traffic on their own to be profitable.)

Against this, the budget carriers' aggressive price-based marketing has driven a rapid growth in their passenger volumes, so the negative environmental effects of aviation are growing rapidly.[10]

Apart from the initial pair of 737-200s leased from GB Airways - the airline has only ever operated new aircraft, either 737-300s, 737-700s or Airbus A319s. The newer aircraft produce lower emissions and are more environmentally friendly.[citation needed]

EasyJet has also come under criticism in Germany for not observing EU-law 261/2004. In the case of cancellation, passengers had the right to be reimbursed within one week. In 2006, EasyJet had experienced difficulties in refunding tickets in a timely fashion. Passengers occasionally had to wait longer for reimbursement of their expenses.[11][12][13]

  • On 14 December 2004, EasyJet and Hotelopia, a subsidiary of First Choice Holidays, launched a co-branded EasyJetHotels accommodation booking service.[citation needed]
  • Due to higher density passenger seating and the enforced extra safety requirement, EasyJet's Airbus A319 aircraft have two pairs of overwing exits instead of standard one-pair exits found on all other Airbus A319 [14].
  • The UK television station ITV1 has run a series called Airline (UK TV series) filmed at London Luton Airport and Liverpool John Lennon Airport. This was also aired in the United States as A&E Network show Airline UK. A US version of the show, first broadcast in 2004, features Southwest Airlines, the company from which EasyJet derives much of its business model.[citation needed]
  • EasyJet is one of the most frequently cited examples of a mainstream company which has exploited the shift from multi-layer distribution to direct business to consumer transactions. EasyJet's launch pre-dated the mass adoption of the Internet. But its direct to the consumer telephone based direct marketing philosophy rapidly embraced the online channel. There is much online discussion regarding the success of EasyJet's marketing strategy.
  • In June 2006, the EasyJet website was awarded the Best Airline Website award TravelMole Web Awards. It beat rivals including British Airways, KLM and Vueling to win the award. Judges commented that although actual contact with the airline can be hard, the website was 'user-friendly and pleasing to the eye'.[15]
  • EasyJet is a major supporter of the plans to replace the Air Passenger Duty (APD) tax in the UK with a new tax that varies depending on distance travelled and aircraft type.[16]


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