Expedia

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Expedia.com
Expedia logo

Homepage of Expedia.com
URL http://www.expedia.com
Commercial? Yes
Type of site travel agency
Registration No
Owner IAC/InterActiveCorp
Created by Rich Barton and Lloyd Frink

Expedia.com is an Internet-based travel agency and a part of Expedia, Inc.. It books airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the World Wide Web and telephone travel agents. The company serves customers in Australia, Canada, France, Germany, Italy, Japan, the Netherlands, Norway, Spain, Sweden, the United Kingdom, the United States, and now India and New Zealand. Founded as a division of Microsoft in October 1996,[1] Expedia was spun off in 1999, and was later purchased by USA Networks in 2001 [1] (USA changed its name to InterActiveCorp in 2003 [2]). IAC spun off its travel group of businesses under the Expedia name in August 2005, including Expedia, Expedia Corporate Travel, TripAdvisor, Classic Vacations®, eLong, Hotels.com, and Hotwire.com. Expedia uses Sabre (computer system) and Worldspan as their main Computer reservations systems, with the adjuncts of Pegasus and their own Canadian connectivity company for hotels that are not listed in Worldspan.[2]

Contents

In 2006, Expedia.com was awarded a Webby Award in the area of "Best In Travel Websites" [3], a Stevie Award from the American Business Association for "Most Innovative Company" [4], as well as the top rating in customer satisfaction across online travel agencies by the American Customer Satisfaction Index. [5]

  1. ^ The 'Net Magazine, March 1997 issue, "Where Do You Really Want To Go Today?", page 21.
  2. ^ USA Interactive to Change Name to InterActiveCorp iac.com
  3. ^ 10th Annual Webby Awards Nominees & Winners webbyawards.com
  4. ^ The American Business Awards stevieawards.com
  5. ^ Acsi News 2006 theacsi.org

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