Insight

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The term insight can be used with several related meanings:

An insight that manifests itself suddenly, such as understanding how to solve a difficult problem, is called with a German word Aha-Erlebnis. The term was coined by the German psychologist and theoretical linguist Karl Bühler. It is also known as an epiphany.

Problem solving behavior requiring insight is the subject of insight phenomenology.

In Buddhism, the Pali word for "insight" is "vipassana".

Contents

Bradley (2007) points out a recent development in the world of business. There has been the emergence of new departments in corporations which carry the word “Insight” in their titles. We have “Customer Insight Departments”, Insight Management Unit, Consumer Insight and so on. This extends to the job titles of executives working in those areas. One reason for this development was a realisation that the emphasis of results from individual research projects needed to be shifted to a wider understanding of the dynamics operating in the full market place. Another reason was the impact of information technology. Progress in technology gave way to the availability of masses of information found in databases. The advantages of Insight Management are numerous. By making use of all existing information, there is less need to consult customers, thereby minimising unnecessary contact and costs.


  • Bradley, Nigel Marketing Research. Tools and Techniques.Oxford University Press, Oxford, 2007 ISBN-10: 0-19-928196-3 ISBN-13: 978-0-19-928196-1
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