Intellipedia

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The Intellipedia consists of three wikis that run on JWICS, SIPRNet, and Intelink-U. They are used by individuals with appropriate clearances from the 16 agencies of the United States intelligence community and other national-security related organizations, including Combatant Commands, and federal departments. The wikis are not open to the public.

Intellipedia is a project of the Office of the Director of National Intelligence (ODNI); DNI CIO Intelligence Community Enterprise Services (ICES) office headquartered in Fort Meade, Maryland. It includes information on the regions, people and issues of interest to those communities. Intellipedia uses MediaWiki, the same software used by the Wikipedia free-content encyclopedia project.[1] ODNI officials say that the project will change the culture of the U.S. intelligence community, widely blamed for failing to "connect the dots" before the attacks of September 11, 2001.

Other versions are available on the U.S. Government Secret Internet Protocol network (SIPRNet) and the Sensitive but Unclassified Network (SBU). SBU users can access Intellipedia from remote terminals outside their workspaces via a VPN. The SIPRNet is intended to serve a similar purpose for U.S. diplomats and Department of Defense personnel who are the predominant users of this network. Open Source Intelligence (OSINT) users share information on the unclassified network.

Contents

Intellipedia was created to share information on some of the most difficult subjects facing U.S. intelligence and bring cutting-edge technology into its ever-more-youthful workforce.[2] It also allows information to be assembled and reviewed by a wide variety of sources and agencies, to address concerns that pre-war intelligence that did not include robust dissenting opinions on Iraq's alleged weapons programs.[3] A number of projects are underway to explore the use of the Intellipedia for the creation of traditional Intelligence Community products. In the summer of 2006, Intellipedia was the main collaboration tool in constructing a National Intelligence Estimate on Nigeria.[4]

Intellipedia was at least partially inspired by an essay competition set up by the CIA - later taken over by the DNI - that encouraged any employee at any intelligence agency to submit new ideas to improve information sharing. The first essay selected was by Calvin Andrus, chief technology officer of the Center for Mission Innovation at the CIA, entitled "The Wiki and the Blog: Toward a Complex Adaptive Intelligence Community." Andrus' essay argued that the real power of the Internet had come from the boom in self-publishing, and noted how the open-door policy of Wikipedia allowed it to cover new subjects quickly.[5]

Mr. Richard A. Russell, Deputy Assistant Director of National Intelligence for Information Sharing Customer Outreach (ISCO) said it was created so "analysts in different agencies that work X or Y can go in and see what other people are doing on subject X or Y and actually add in their two cents worth ... or documents that they have." "What we’re after here is 'decision superiority,' not 'information superiority'," he said. "We have to get inside the decision cycle of the enemy. We have to be able to discover what they’re doing and respond to it effectively."[1]

Sixteen months after its creation, officials say, the top-secret version of Intellipedia (hosted on JWICS) has 29,255 articles, with an average of 114 new articles and more than 4,800 edits to articles added each workday.[6]

Some are concerned that individual intelligence agencies will create their own wikis, draining ideas and input from the Intellipedia.[7] Sean Dennehy, a CIA official involved in integrating the system into the intelligence fabric, said disseminating material to the widest possible audience of analysts is key to avoiding mistakes. He said analysts from multiple agencies had used the network to post frequent updates on recent events, including the crash of a small plane into a New York City apartment building in October 2006 and North Korea's test of a missile in July 2006.[8]

Some view it as a risk because it allows greater information to be viewed and shared[9], yet according to Michael Wertheimer, Negroponte's assistant deputy director for analysis, the risk is "worth it." The project was greeted initially with "a lot of resistance," said Wertheimer, because it runs counter to past practice that sought to limit the pooling of information.[10] He said there are risks in everything that everyone does, "the key is risk management, not risk avoidance." Some encouragement has been necessary to spur contributions from the traditional intelligence community.[11] However, he said the system appeals to the new generation of intelligence analysts because "this is how they like to work" and "it's a new way of thinking." [12][13]

Dr. Thomas Fingar, Deputy Director of National Intelligence for Analysis, cited the successful use of Intellipedia to develop an article on how Iraqi insurgents were using chlorine in improvised explosive devices saying, "They developed it in a couple of days interacting in Intellipedia," ... "No bureaucracy, no mother-may-I, no convening meetings. They did it and it came out pretty good. That’s going to continue to grow."[14] In a September 10, 2007 testimony before the United States Congress, Michael McConnell, Director of National Intelligence, cited the increasing use of Intellipedia among analysts and its ability to help experts pool their knowledge, form virtual teams, and make quick assessments.[15]

An Intellipedia shovel, awarded to exemplary wiki contributors.
An Intellipedia shovel, awarded to exemplary wiki contributors.

The wiki provides so much flexibility that several offices throughout the community are using it to maintain and transfer knowledge on daily operations and events. Anyone with access to read it has permission to create and edit articles after registering and acquiring an account with Intelink. Since Intellipedia is intended to be a platform for harmonizing the various points of view of the agencies and analysts of the Intelligence Community, Intellipedia does not enforce a neutral point of view policy.[16] Instead, viewpoints are attributed to the agencies, offices, and individuals participating, with the hope that a consensus view will emerge. Intellipedia also contains a great deal of non-encyclopedic content including meeting notes and items of internal, administrative interest. Deputy DNI Thomas Fingar made a comparison to eBay, the auction Web site where the reliability of sellers is rated by buyers. He said he hoped Intellipedia would reward analysts whose judgments most often turned out to be correct. Or, he said, "if you are an idiot, we want that made known."[17]

During 2006-2007, Intellipedia editors awarded shovels to users to reward exemplary Wiki "gardening" and to encourage others in the community to contribute. A template with a picture of the limited-edition shovel (actually a trowel), was created to place on user pages for Intellipedians to show their "gardening" status. The handle bears the imprint: "I dig Intellipedia! It's wiki wiki, Baby." The idea was inspired by the barnstar,[18] which is used on both Wikipedia and MeatballWiki for similar purposes. The shovels have since been replaced with a mug bearing the tag line "Intellipedia: it's what we know."

Chris Rasmussen, knowledge management officer at the Defense Department’s National Geospatial-Intelligence Agency (NGA), argues that "gimmicks" like the Intellipedia shovel, posters, and handbills, encourage people to use Web 2.0 tools like Intellipedia and are effective low-tech solutions to promote their use. Also, Rasmussen argues that "social software-based contributions should be written in an employee's performance plan".[19]

Several agencies in the Intelligence Community have developed training programs to provide time to integrate the tools into their daily work habits. These classes generally focus on the use of Intellipedia to capture and manage knowledge, but they also incorporate the use of the other social software tools. These include blogs, RSS, and social bookmarking. The courses stress immersion in the tools and instructors encourage participants to work on a specific project in Intellipedia. The courses also expose participants to social media technologies on the Internet.[20][21][22]

  1. ^ a b Wikipedia for Intel Officers Proves Useful. National Defense Magazine (November 2006). Retrieved on 2006-11-01.
  2. ^ Over 3,600 intelligence professionals tapping into "Intellipedia"
  3. ^ Data from spies now assembled wiki-style, Los Angeles Times, November 2006
  4. ^ Intelligence Fixes Floated at Conference, Denver Post, 08/22/2006
  5. ^ Clive Thompson. "Open-Source Spying", The New York Times Magazine, 2006-12-03. Retrieved on 2007-11-17. 
  6. ^ Shane, Scott. "Logged In and Sharing Gossip, Er, Intelligence", The New York Times, September 2, 2007. 
  7. ^ http://www.marginalrevolution.com/marginalrevolution/2006/11/intellipedia.html#comment-25336444 Intellipedia Discussion and the IC
  8. ^ http://esenai.com/blog/intellipedia/people/michael_wertheimer/ Intellipedia Roundtable Discussion
  9. ^ U.S. intelligence unveils spy version of Wikipedia
  10. ^ US spies create their own 'Wiki' intelligence
  11. ^ http://www.usatoday.com/tech/news/techinnovations/2006-11-02-intellipedia_x.htm
  12. ^ http://www.usatoday.com/tech/news/techinnovations/2006-11-02-intellipedia_x.htm
  13. ^ US spies create their own 'Wiki' intelligence
  14. ^ "U.S. Intel Agencies Modernize Info Sharing," DefenseNews.com, May 7, 2007
  15. ^ Michael McConnell. "Confronting the Terrorist Threat to the Homeland: Six Years after 9/11," Senate Homeland Security and Governmental Affairs Committee, September 10, 2007
  16. ^ "Open-Source Spying", New York Times Magazine, December 2006. Retrieved on 2006-12-03. 
  17. ^ Mark, Mazzetti. "Intelligence Chief Announces Renewed Plan for Overhaul", The New York Times, April 12, 2007. 
  18. ^ EEK Speaks. Eugene Eric Kim's Blog. Retrieved on 2006-11-01.
  19. ^ http://www.fcw.com/print/13_16/news/102750-1.html "Government taps the power of us: Officials turn to blogs and wikis to share information and achieve goals," Federal Computer Week, May 21, 2007
  20. ^ http://www.federalnewsradio.com/?sid=1286296&nid=250 "Radio interview that highlights Intelligence Community social software training programs, Federal News Radio, November 5, 2007
  21. ^ http://www.executivebiz.com/newsletter-executives-detail.php?who=sdennehy Executive Spotlight Interview with Sean Dennehy, ExecutiveBiz, December 5, 2007
  22. ^ http://www.executivebiz.com/newsletter-executives-detail.php?who=crasmussen Executive Spotlight Interview with Chris Rasmussen, ExecutiveBiz, October 25, 2007


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