Korean Air

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Korean Air
대한항공
大韓航空
Daehan Hanggong
IATA
KE
ICAO
KAL
Callsign
KOREAN AIR
Founded 1962 (privatized 1969)
Hubs Incheon Int'l Airport
Gimpo International Airport
Focus cities Gimhae International Airport
Jeju International Airport
Frequent flyer program SKYPASS
Member lounge Korean Air Lounge
Alliance SkyTeam
Fleet size 124 (+50 orders) incl. cargo
Destinations 115 incl. cargo
Parent company Hanjin Group
Company slogan Excellence in Flight
Headquarters Seoul, South Korea
Key people Cho Yangho (Chairman and CEO)
Website: http://www.koreanair.com

Korean Air (formerly Korean Air Lines) (KRXS: 003490) (Korean Air Daehan Hanggong) is the flag carrier airline of South Korea, its global headquarters are located in Seoul, Korea. Its international passenger division and related subsidiary cargo division together serve 130 cities in 45 countries, while its domestic division serves 20 destinations. It is among the top 20 airlines in the world airlines in terms of passengers carried. It is the largest airline based in South Korea, the second largest being Asiana Airlines. Incheon International Airport, located in Incheon serves as Korean Air's international hub and gateway. Korean Air also maintains a satellite headquarters campus at Incheon International Airport, located 30 minutes away from Korea's capital, Seoul.

Korean Air's main global headquarters campus and its Global Operations Center are located in Seoul, Korea in Gangseo-gu (ward). Korean Air also maintains a domestic office campus at Gimpo International Airport in Seoul. Korean Air's lesser domestic superhubs are based at Jeju International Airport and Gimhae International Airport, Busan.[1]

Contents

Korean Air was founded by the South Korean Government in 1962 as Korean Air Lines to replace Korean National Airlines (founded in 1948). On 1 March 1969 the Hanjin Transport Group took control of the fledgling airline. Long-haul freight operations were introduced on 26 April 1971 followed by passenger services to Los Angeles on 19 April 1972.[1]

International flights to Hong Kong, Taiwan, and Los Angeles were flown with Boeing 707s until the introduction of Boeing 747 in 1973. In 1973, KAL introduced Boeing 747s on their Pacific routes and started a European service to Paris using the 707 and DC-10. KAL was also Airbus's first customer outside Europe.[citation needed]

A blue-top, silver and redesigned livery with a new corporate "Korean Air" logo featuring an accented, stylized "taegukki" design was introduced on 1 March 1984 and the airline's name changed to Korean Air from Korean Airlines (However this name is still used in official documents). This livery was introduced on its Fokker F28s. It was designed in cooperation between Korean Air and Boeing. In 1990s Korean Air became the first airline to use the new MD-11 to supplement its new fleet of Boeing 747-400s. However, MD-11 did not meet the set performance and they were converted to freighters (in addition to 747 freighters).

In 1998, an economic recession hit South Korea, which resulted in large reductions in flights and destinations. In 2000, Korea recovered and Korean Air expanded its global destination network, adding gateways from its hub at Incheon International Airport.

Korean Air flies to the most US gateway destinations of any Asian carrier (14 cities in the 50 states and territories).

  • Effective Oct 13, 2008, Korean will cease passenger operations to Dallas/Ft Worth and launch 777 service to Houston's George Bush Intercontinental Airport, effective Oct 15, 2008*

Korean Air owns 25% of Okay Airways, a Tianjin, PRC-based airline. As of 2007, Korean Air is in negotiations to open its China hub in Beijing or Shanghai by the end of 2008.

The airline has 16,623 employees (at March 2007).[1] On June 5, 2007, Korean Air said that it would create a new low-cost carrier in Korea to compete with Korea's super-high speed railway network system named KTX which offers cheaper fares and less stringent security procedures. Korean Air's low-cost concept will fly Boeing 737s. Over 20 domestic destinations are planned to be part of the new domestic network.

Korean Air operate charters to:

In 2004, Korean Air announced its new corporate objective branded as "Excellence In Flight." The carrier’s new image incorporates the themes of the "Spirit of the New Korea" and "At Home". This has been accompanied by advertising on the Internet, and in print and other media. The new image includes uniforms, products, interiors and services.

In 2005, Korean Air launched the new uniforms for flight attendants, front-line employees, pilots and mechanics. This is the first sweeping uniform change for all employee groups, since the airline’s inception. The uniforms were designed by Gianfranco Ferre, an Italian designer.

All uniforms incorporate celadon blue, stronz brown, black, cream and a contemporary cut in trousers and pants for both men and women. For the redesign and in the first time of the carrier's history, female flight attendants have the option of wearing feminine suitpants in addition to the standard re-designed traditional skirt uniform, hair accessories and heels. Throughout flights both domestic and international, female flight crews also may wear selected hanbok, Korea's traditional wear.

Male flight crews, depending upon their rank and class category, wear redesigned uniforms in both black, gray, cream and gray. Outerwear and trousers all share the common cuts and elements as do the women's uniforms.

Customer service and airport staff representing the face of Korean Air have been assigned the same uniforms, as do the flight crews. Slight variations have been made and may be worn, depending upon the wearer and management's discretion.

The Korean Air passenger fleet consists of the following aircraft as of August 2007:[2]

Korean Air Fleet
Aircraft Total Passengers
(First*/Prestige*/Economy)
Routes Notes
Airbus A300-600R 8 266 (24/242)
276 (24/252)
Domestic/International short-medium haul
Japan, China, Southeast Asia
To be phased out
Replacement aircraft:
Boeing 787
Airbus A330-200 3 256 (6/18/232) International long haul
Egypt, Europe, Fiji, Vietnam
Airbus A330-300 16 296 (12/28/256)
296 (24/272)
352 (24/328)
International short-medium haul
Australia, Japan, China, Southeast Asia and Middle East
Airbus A380-800 (5 orders)
(3 options)
International long haul
North America, Europe
Entry into service: 2010
Boeing 737-700 (1 order)
Boeing 737-800 16 149 (8/141)
150 (12/138)
164 (8/156)
Domestic/International short-medium haul
China, Southeast Asia
Boeing 737-900 16 188 (8/180) Domestic/International short-medium haul
China, Japan
Boeing 737-900ER (4 orders)
Boeing 747-400 22 333 (10/61/262)
335 (12/61/262)
376 (12/58/306)
384 (16/58/310)
International long haul
High-capacity short haul
North America, Japan, Australia and Europe
Will be converted to Freighter
Replacement aircraft:
Boeing 777-300ER
Airbus A380-800
Boeing 777-200ER 15
(3 orders)
261 (8/28/225)
301 (12/28/261)
International long haul
High-capacity short haul
North America, Australia, Japan, New Zealand and Europe
Boeing 777-300 4 376 (12/28/336) High-capacity short-medium haul
Southeast Asia, China and Japan
Boeing 777-300ER (10 orders)
(4 options)
International long haul Replacing: Boeing 747-400
Boeing 787-8 (10 orders)
(10 options)
Entry into service: 2009
Replacing: Airbus A300-600

*First Class is offered on domestic short haul and international flights. Prestige Class is offered on international medium-long haul flights.

The Korean Air Cargo fleet consists of the following aircraft as of September 2007:

Korean Air Cargo Fleet
Aircraft Total Routes Notes
Airbus A300-600F 2 China Converted from passenger service
Boeing 747-400F 10
Boeing 747-400ERF 8
Boeing 747-400BCF 5
(3 orders)
Converted from passenger service
Boeing 747-8F (5 orders)
Boeing 777F (5 orders)

The average age of the Korean Air fleet is 7.5 years as of February 2007.[3] Korean Air operates 101 passenger aircraft, and 23 cargo aircraft, for a total of 124 planes as of August 31, 2007.[citation needed]

On 31 May 2005 Korean Air signed an agreement for an additional order for a Boeing 747-400ERF, converting an option taken out in 2004, bringing total Korean Air orders for the aircraft to eight, of which five have been delivered. The new aircraft is scheduled for delivery in May 2006.[4] The airline is also ordering Boeing 747-8 Freighter and Boeing 777 Freighter to expand their fleet.

On 29 December 2006 Korean Air has announced that it will convert all passenger Boeing 747-400 fleet to freighters to expand its fleet.[citation needed]

Korean Air Cargo has been ranked the world's top commercial airline cargo operation by the International Air Transport Association (IATA) for two consecutive years (2004~2005), as measured by international (not domestic) FTKs. During 2005, Korean Air recorded 7.982 billion international FTK, topping the charts.[citation needed]

[citation needed]

Korean Air Retired Fleet
Aircraft Year Retired Replacement Notes
Airbus A300B4-103 1997
Boeing 707-320 1980s
Boeing 720-200 1993
Boeing 727 1993
Boeing 747-200 1998
Boeing 747-200F 2006 Boeing 747-400ERF Selling to Cargo 360
Boeing 747SP 1998
Boeing 747-300 2005 Boeing 777-200ER
Boeing 747-300C 2006 Sold to Cargo 360
Douglas DC-3 1970s
Douglas DC-4 1970s
McDonnell Douglas DC-9 1973
McDonnell Douglas DC-10-30 1996 Sold to Northwest Airlines
McDonnell Douglas MD-11 2005
McDonnell Douglas MD-82 2005 Boeing 737-800/900
McDonnell Douglas MD-83 2005 Boeing 737-800/900
Fokker F27 Friendship 1980s
Fokker F28 Fellowship 1989
Fokker F100 2005 Boeing 737-800/900 Selling to Iran Aseman Airlines
NAMC YS-11 1976

In 2005, Korean Air invested more than 1 billion dollars to bring in new products and services. New products include sleeper seats for First and Business Class, as well as personal In-Flight Entertainment (IFE) devices. These products are available in newly delivered Boeing 777-200ER aircraft as well as select Boeing 747-400 aircraft. The new cabin will gradually be added to all long haul aircraft. Korean Air operates "Ladies Only" lavatories: only women on board are allowed to use it.

As of June 27, 2007, Korean Air's new cabin is available on flights to and from Los Angeles, Las Vegas, Seattle, Atlanta, Chicago, New York, Washington D.C., Tokyo, Osaka, Nagoya, Guam, Beijing, Shanghai, Paris, Frankfurt, London, and Manila.

Korean Air's new first class offers passengers a "Kosmo Sleeper Seat" that can recline to 180 degrees. Custom made for Korean Air, the new fabric seat is 30 inches wide and is equipped with privacy partitions and AVOD (Audio Visual On Demand) entertainment. Also, lumber massage, movable side armrests, a buddy seat (auxiliary seat) and individual reading lights are added to the new seat.

The new "Prestige Plus Seat" is manufactured by B/E Aerospace and reclines to 170 degrees. The seat comes with individual reading lights, privacy partitions and AVOD (Audio Visual On Demand) entertainment.

Manufactured by Weber, Korean Air's new economy class features a slim-line design. Every seat is equipped with adjustable headrests, footrests, a cup holder and an 8.4" personal screen that features AVOD entertainment.

All classes in newly retrofitted/ delivered aircraft is equipped with personal LCD touch-screens featuring AVOD (Audio Visual On Demand). The system is named SKY and manufactured by Panasonic Avionics Corporation. Offerings include a selection of over forty newly released movies, 60 short programs, over four thousand songs on 300 CDs and ten latest games. Selections also include channels dedicated exclusively to programming on contemporary Korean pop culture, music and the latest Korean movies and dramas released by major Korea broadcasting networks.

All selections are available to all passengers in various passengers' languages. Unique to the SKY system, the interactive feature allows passengers to use a "My Music" feature to customize a personal jukebox to listen to for the duration of the flight. Korean Air will roll-out enhanced video and audiovisual services through this system to all newly acquired aircraft, as it will be one of the first Asian carriers to receive the Airbus 380.

A new color scheme of aircraft seats was introduced. Celadon green, a color that is characteristic to Korea, has been incorporated as the primary dominant colors to all First Class, Business Class and Prestige Class seats.

In addition, dark blue and mocha chocolate was used for economy class seats. Korean Air engineers and customer service focus groups' conclusions and input were sought in also integrating ochre, aquamarine and various tones of blue in all newly acquired aircraft.

Korean Air is introducing tableware designed by Kwangjuyo, a Korean ceramics and dining ware boutique manufacturer. The tableware will supplemented by Wedgwood flatware.

Kwangjuyo flatware with the Korean Air logo will feature traditional Korean brushwork. The flatware will feature images from an ancient Koguryo painting called "Four Seasons of White Forsythia." These images will be applied to all First Class and selected Business Class tableware. Prestige Class tableware will have images from another famous Korean painting - "Four Seasons of a Willow."

Korean Air has also commissioned Kwangjuyo to design Economy Class tableware. This tableware will incorporate traditional Korean shapes and this roll-out is scheduled to be completed in late 2007.

Korean Air offers a variety of Korean meals in-flight, available in all classes. Bibimbap (Assorted vegetables accompanied with steamed rice, Korean spicy sauce red-pepper paste known as Kochujang and sesame oil), a Mercury Award winner in 1997, is the airline's signature offering. It has a few variations, including beef bibimbap and salmon bibimbap.

In 2006, Bibim Noodles (Spicy Korean Noodles), a newly introduced in-flight meal that was adopted in the in-flight menu as a second meal option on long haul flights, won the Mercury Award, making this the second time that Korean Air win this award. Vegetarian Korean meals are on menus on out-bound destinations in Korean Air's network.

Other than Bibimbap and Bibim Noodles, Korean porridge (jook), bulgogi and galbi are also available. Korean traditional court cuisine has been launched in First Class, Business Class, Prestige Class and Premium Economy classes due to Korea's popular culture being the focus of hallyu. Japanese style kaiseki meals are offered to all Japanese destinations.

SKYPASS is the frequent flyer program of Korean Air. "SKYPASS" also refers to the blue card which Korean Air frequent flyers are given. SKYPASS's motto is "Beyond your Imagination," which is also printed on the card. The program's elite levels are comparable to those of other airlines' frequent flyer programs, requiring members to fly a certain number of miles per two-year cycle. Qualification for the highest level is based on lifetime flight miles, requiring a customer to fly 1 million miles. Membership in this level is granted for life.

Korean Air Airbus A330
Korean Air Airbus A330

Korean Air has codeshare agreements with the following airlines as of July 2007:

Korean Air is a founding partner airline in SkyTeam Alliance, the world's second largest airline alliance.

Korean Air is an airline partner of Skywards, the frequent flyer program for Emirates and SriLankan Airlines. Skywards members can earn miles for flying Korean Air and can redeem miles for free flights.

A Korean Air aircraft at Narita International Airport in Narita, Chiba Prefecture, Japan, near Tokyo
A Korean Air aircraft at Narita International Airport in Narita, Chiba Prefecture, Japan, near Tokyo

Korean Air is also involved in aerospace research and manufacturing. The division, known as the Korean Air Aerospace Division (KAA), manufactures licensed versions of the MD 500 and UH-60 Black Hawk helicopters and the F-5E/F Tiger II fighter aircraft,[5] the aft fuselage and wings for the KF-16 fighter aircraft manufactured by Korean Aerospace Industries,[6] and parts for various commercial aircraft including the Boeing 737, 747, 777, and the Airbus A330, and A380.[7] KAA also provides aircraft maintenance support for the United States Department of Defense in Asia and maintains a research division with focuses on launch vehicle, satellite, commercial and military aircraft, helicopter, and simulation systems.[8]

Since 1970, Korean Air has had six incidents and accidents with passenger fatalities. The last fatal passenger incident, as of 2007, was the Korean Air Flight 801 crash in 1997.

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