PricewaterhouseCoopers

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PricewaterhouseCoopers
Type Limited Liability Partnership
Founded 1849, London (in 1998, firm took on current name)
Headquarters New York, New York, U.S.
Key people Samuel DiPiazza, CEO
Industry Accounting
Professional Services
Tax
Consulting
Products Professional Services
Revenue Image:green up.png$25.2 Billion USD (2007) [1]
Employees 146,000
Slogan *connectedthinking
Website www.pwc.com
A former PwC office building (Southwark Towers) in London, England.
A former PwC office building (Southwark Towers) in London, England.
The PW logo before the 1998 merger
The PW logo before the 1998 merger
The C&L logo before the merger
The C&L logo before the merger

PricewaterhouseCoopers (or PwC) is the world's largest firm of accountants[1]. It was formed in 1998 from a merger between Price Waterhouse and Coopers & Lybrand, both formed in London[2].

PricewaterhouseCoopers earned aggregated worldwide revenues of $25 billion[3] for fiscal 2007, and employed over 146,000 people[4] in 150 countries[4].

In the United States, where it is the third largest privately owned organization, it operates as PricewaterhouseCoopers LLP.[5]

Contents

The firm was created by the merger of two large firms "Price Waterhouse" and "Coopers & Lybrand". These two firms each had histories dating back to the nineteenth century.

Samuel Lowell Price, an accountant, started his practice in London in 1849[6]. In 1865 Price went into partnership with William Hopkins Hoyland and Edwin Waterhouse. Holyland left shortly after to work alone in accountancy; and the firm was known from 1874 as Price, Waterhouse & Co[6]. (The '& Co' and comma were dropped from the name much later.) The original partnership agreement, signed by Price, Holyland and Waterhouse can be found in Southwark Towers, one of PwC's offices in London.

By the late nineteenth century, Price Waterhouse had gained significant recognition as an accounting firm. As a result of trade between the United Kingdom and the United States of America, Price Waterhouse opened an office in New York in 1890[6], and the American firm itself soon expanded rapidly. The original British firm opened an office in Liverpool in 1904[6] and then elsewhere in the United Kingdom and countries abroad, each time establishing a separate partnership in each country: the worldwide practice of PW was therefore a federation of collaborating firms that had grown organically rather than being the result of an international merger[6].

In a further effort to take advantage of economies of scale, PW and Arthur Andersen had discussed a merger in 1989 but the negotiations failed mainly because of conflicts of interest such as Andersen's strong commercial links with IBM and PW's audit of IBM.

In 1854 William Cooper established his own practice in London, which became Cooper Brothers seven years later when his three brothers joined[7].

In the USA in 1898 Robert H. Montgomery, William M. Lybrand, Adam A. Ross Jr. and his brother T. Edward Ross formed Lybrand, Ross Brothers and Montgomery[2]. Coopers & Lybrand is the result of a merger in 1957 between Cooper Brothers & Co; Lybrand, Ross Bros & Montgomery and a Canadian firm McDonald, Currie and Co[2]. In 1990 in many countries Coopers & Lybrand merged with Deloitte Haskins & Sells[2].

In 1998 Price Waterhouse and Coopers & Lybrand merged to form PricewaterhouseCoopers in an attempt to gain a scale that would put the new firm in a different league. The following year merger discussions between PwC and Grant Thornton failed. Because of the reduced number of major firms, it is unlikely that further mergers would be allowed by competition authorities.

The 2002 indictment of Enron and WorldCom and the subsequent collapse of Arthur Andersen resulted in stringent U.S. Securities and Exchange Commission rules on auditor independence. One such result was the adoption of the Sarbanes-Oxley Act, which required auditor independence and separation of core audit from general consulting. This forced many of the Big Four to divest their interests in management consulting. However, a major part of the firm's practice is still to provide business advice in addition to its auditing services, notably in taxation and corporate finance.

PricewaterhouseCoopers offices at Darling Park Tower 2 in Sydney, Australia.
PricewaterhouseCoopers offices at Darling Park Tower 2 in Sydney, Australia.

The legal structure of a limited liability partnership is very different to that of a company, and as such the global firm is in fact a collection of member firms, that are run autonomously in their respective jurisdictions. The senior partners of member firms sit on a global board of partners and there is also an 'umbrella' organisation called PricewaterhouseCoopers International Limited, a UK -based company which provides co-ordination. The current global CEO is Samuel DiPiazza, a 52 year old partner of the former Coopers & Lybrand.

PricewaterhouseCoopers has up to six service lines in major countries:

  • Audit and Assurance,
  • Tax, (planning and compliance with local tax laws, transfer pricing)
  • Advisory and Consulting which covers Performance Improvement, Transactions and M&A and Crisis Management in a range of specialist areas such as accountancy and actuarial advisory.

PwC's service lines face the market in each country by broad industry specializations such as:

  • Consumer and Industrial Products and Service (CIPS),
  • Financial Services (FS),
  • Technology, Information, Communications and Entertainment (TICE),
  • Public Sector (PS)

These sub-divisions may vary slightly in some territories.

The firm also has in-house human resource services, and a network of correspondent law firms known as George White (some of the member firms of which now use the PwC name).

PricewaterhouseCoopers new Melbourne offices at Freshwater Place.
PricewaterhouseCoopers new Melbourne offices at Freshwater Place.

Europe and North America account for about 82% of PwC's annual revenue, with Europe alone accounting for 44%. The firm's dominant practice is Audit & Assurance, which accounts for over 50% of PwC's revenue.

As of March 2005, PricewaterhouseCoopers' audit clients included four of the 10 largest public companies in the United States (ExxonMobil, Ford Motor Company, ChevronTexaco and IBM). PwC also audits four of the 10 largest companies in the United Kingdom (GlaxoSmithKline, Royal Dutch Shell, Barclays and Lloyds TSB).

PwC's other large clients include American International Group, Freddie Mac, Bank of America, JP Morgan Chase, Goldman Sachs, Tesco, the United States Department of Health and Human Services and Unilever.

One client, the Academy of Motion Picture Arts and Sciences, gives PwC the unique distinction of having been (in various incarnations) the tabulator and certifier of votes for the Academy Awards since 1934.

PwC audits 46 per cent of companies in the FTSE 100 Index; 22 per cent of those in the FT Asia Pacific 100 and 43 per cent of the Fortune 1000.[citation needed]

The following are PwC audit clients that are part of the FT Global 500 (2006), grouped by FT industry

Aerospace & defence: Raytheon, United Technologies
Automobiles & parts: Toyota Motor, Volkswagen, Peugeot, Robert Bosch GmbH, Ford
Banks: Al Rahji Banking & Investment, Bank of America, Bank of China (Hong Kong), Bank of Ireland, Banco Itau, Banco Popular Español, Barclays, Credit Agricole, BB&T, BNP Paribas, BradescoSamba Financial, Commerzbank, Dexia, DnB NOR, Firstrand Bank Limited, Fortis, Goldman Sachs, JP Morgan Chase, Lloyds TSB, Macquarie Bank, Riyad Bank, Sanpaolo IMI, Sberbank (Russia), SEB, Standard Bank, Suntrust Banks, Westpac Banking Corporation
Beverages: Anheuser-Busch, Miller, SAB
Chemicals: Albemarle, Bayer, E.I. du Pont de Nemours, Praxair, Shin Etsu Chemical, Rohm & Haas
Electricity: Chubu Electric Power, FirstEnergy, Exelon, Unified Energy System, ATCO
Electronic & electrical equipment: Agilent Technologies, Kyocera, LG Philips LCD
Fixed line telecommunications: BellSouth, BT Group, Deutsche Telekom, Etisalat, KPN, Nippon Telegraph and Telephone, PT. Telekomunikasi Indonesia Tbk., Saudi Telecom
Food & drug retailers: Krispy Kreme, Seven & I Holdings Co., Tesco
Food producers: Danone, Kellogg, Unilever
Gas, water & multiutilities: Centrica, E.ON, RWE, National Grid plc
General financial: American Express, Freddie Mac, Franklin Resources, Goldman Sachs, Nikko Cordial, SLM, Moody's
General industrials: 3M, Honeywell International, Hutchison Whampoa
General retailers: eBay, GUS, Marks & Spencer
Healthcare equipment & services: Baxter International, HealthSouth Corporation, Medco Health Solutions, Medtronic, Zimmer Holdings
Household goods: Reckitt Benckiser
Industrial engineering: Caterpillar, Volvo
Industrial metals: Alcan, Alcoa, Nippon Steel, Nucor, Phelps Dodge, POSCO, Tenaris
Industrial transportation: Burlington Northern Santa Fe Corp., Deutsche Post
Leisure goods: Nintendo
Life insurance: Legal & General, Protective Life Corporation, Prudential Financial
Media: CBS, Thomson, Viacom, Walt Disney, Pearson
Mining: Barrick Gold, Newmont Mining, Rio Tinto
Mobile telecommunications: Alltel, Bharti Tele-Ventures, KDDI, MTN Group, Sonera, Telia, China Unicom, Vodafone
Nonlife insurance: Ace, American International Group, AMB Generali, AXA, Millea Holdings, Progressive Corporation, Swiss Re, Zurich Financial Services
Oil & gas producers: BG, Burlington Resources, Canadian Natural Resources Ltd, Exxon Mobil, Chevron, EnCana Corporation, Eni, Gazprom, Imperial OilSuncor Energy, Marathon Oil, Royal Dutch Shell, Shell Canada, Stuart Petroleum
Oil equipment & services: Schlumberger
Personal goods: Colgate-Palmolive, L'Oreal, Nike, Richemont
Pharmaceuticals & biotechnology: Biogen Idec, Bristol-Myers-Squibb, Genzyme, GlaxoSmithKline, Johnson & Johnson, Merck & Co., Novartis, Novo Nordisk, Sanofi-Aventis, Teva Pharmaceutical Industries, Wyeth
Software & computer services: IBM, Yahoo!
Sports: Laureus World Sports Awards
Technology hardware & equipment: Cisco Systems, Corning Inc., Dell, EMC Corporation, Ericsson, Hon Hai Precision Industry, Nokia, Qualcomm, Samsung Electronics, STMicroelectronics
Tobacco: Altria, British American Tobacco, Imperial Tobacco, ITC
Travel & leisure: Carnival, Las Vegas Sands, SKYCITY Entertainment Group
Primary Industries: ABB Grain Limited

The Kasumigaseki Building in Tokyo houses three of PwC's Japanese affiliates (Misuzu Audit Corp., PwC Japan Tax Services and PwC HRS), which operated under the ChuoAoyama name until 2006.
The Kasumigaseki Building in Tokyo houses three of PwC's Japanese affiliates (Misuzu Audit Corp., PwC Japan Tax Services and PwC HRS), which operated under the ChuoAoyama name until 2006.

The member firm PricewaterhouseCoopers Aarata (あらた監査法人 Aarata Kansa Hōjin?) and a network firm Misuzu Audit Corporation (the former ChuoAoyama PricewaterhouseCoopers) (みすず監査法人 Misuzu Kansa Hōjin?) provide auditing services in Japan.

From 2000 to 2006, PwC's affiliate in Japan was ChuoAoyama Audit Corporation (中央青山監査法人 Chūō-Aoyama Kansa Hōjin?). In May 2006, the Financial Services Agency suspended ChuoAoyama following a suspicious audit of cosmetics company Kanebo in which three of the firm's partners allegedly assisted with accounting fraud and boosted earnings for the company by about $1.9 billion over the course of five years. The accountants involved were reprimanded by the Tokyo District Court but escaped prison time after a judge deemed them to have played a "passive role" in the crime.[8]

Shortly after the suspension of ChuoAoyama, PwC acted quickly to stem any possible client attrition as a result of the scandal. It set up the PricewaterhouseCoopers Aarata, and many of ChuoAoyama's accountants moved to the new firm, including most of the international divisions. ChuoAoyama resumed operations on September 1 under the Misuzu name. However, by this point the two firms combined had 30% fewer clients than did ChuoAoyama prior to its suspension.[9]

Global CEO Sam DiPiazza issued a statement to the firm's most senior partners outlining the steps the firm would take.[citation needed] Part of the response included dispatching a team of the most senior global partners to Japan, including the former engagement leader from the Unilever audit in the UK, to manage the relationship with a number of key Japanese clients such as Toyota and SONY.[citation needed] There was significant concern that the Firm's reputation will be harmed amongst its 2,300 Japanese clients, particularly after Shiseido announced the signing of an audit agreement with KPMG.[citation needed]

Because PwCs' only product is the output of its employees, the firm has a competitive recruiting program. PricewaterhouseCoopers was recently included in Fortune magazine's "100 Best Companies to Work For" list, coming in at number 58 in 2007[10]. PricewaterhouseCoopers is one of the top 10 companies for working mothers.[11] In 2007, PwC's Canadian practice was named one of Canada's Top 100 Employers, as published in Maclean's magazine, one of only a handful of professional services firms to receive this honor.[12]

PwC sponsors the Binghamton University School of Management PricewaterhouseCoopers Honors Program and hires students from the program.

Screenshot of the PwC Consulting webpage indicating the IBM merger
Screenshot of the PwC Consulting webpage indicating the IBM merger

Though the firm's core business is audit, it had created a large professional consulting branch, as did other major accountancy firms, generating about 35% of its fees. Management Consulting Services (MCS) was the fastest growing and often most profitable area of the practice, though it was cyclical. The major cause for growth in the Nineties was the implementation of complex integrated ERP systems such as SAP R/3 for multi-national companies.

However, PwC came under increasing pressure to avoid conflicts of interests by not providing consulting services to its audit clients. Since it audited a large proportion of the world's largest companies, this was beginning to limit its potential market. These conflicts were going to increase when additional services such as the outsourcing of ERP systems were offered. For these reasons, in 2000, Ernst & Young was the first of the Big Four to sell its consulting services, to Capgemini.

PwC therefore planned to capitalize on MCS's rapid growth through its sale to Hewlett Packard (for a reported $17 billion) but negotiations broke down in 2000. PwC announced in May 2002 that its consulting activities would be spun off as an independent entity. An outside consultancy, Wolff Olins, was hired to create a brand image for the new entity, called "Monday". The firm's CEO, Greg Brenneman described the unusual name as "a real word, concise, recognizable, global and the right fit for a company that works hard to deliver results."[13] These plans were soon revised, however. In October 2002, PricewaterhouseCoopers sold the consultancy business to IBM for approximately $3.9 billion in cash and stock.

Today, PwC brands its remaining consulting activities as Advisory Services, directed globally by Alec Jones in PwC London. Advisory services are organized by country and by industry sector. PwC also has developed several broader consulting initiatives in the Enterprise Risk Management (ERM) framework, including a global effort to assist corporations with outsourcing, as well as a global political risk assessment and risk management service with the political risk advisory firm Eurasia Group.

Advisory services offered by PwC also include two actuarial consultancy departments; Actuarial and Insurance Management Solutions (AIMS) and a sub branch of "Human Resource Services" (HRS). Actuarial covers mainly 4 areas: pensions, life insurance, non-life insurance and investments. AIMS deals with life and non-life insurance and investments while HRS deals mainly with pensions. The actuarial functions supplied by PwC include advice to the PwC accountants on insurance company financial reporting, advising buyers and targets on (mainly insurance ) M&A's and financial modeling.

PwC serves the U.S. Federal Government through their Washington Federal Practice (WFP). PwC has over 2000 professionals based in the Washington Metro Corridor. WFP’s mission is to become the U.S. Federal Government’s preferred provider of advisory and assurance services. PwC WFP helps Government agencies solve complex business issues, manage risk, and add value to performance through PwC's service offerings in financial management, program management, operations improvement, and security and data management.

On January 31, 2007 PwC was named as a co-defendant in a class action lawsuit filed against Dell, the world's number two PC manufacturer. Taken on behalf of shareholders, the lawsuit alleges that Dell failed to disclose and properly account for rebates received from Intel, which was until recently[when? ] the sole provider of CPU chips installed in Dell machines.

The lawsuit claims that the payments took the form of "secret and likely illegal" kickbacks which were paid by Intel - who was also named as a co-defendant - to prevent Dell from co-sourcing its CPU's from Intel's competitior, Advanced Micro Devices.

  1. ^ Wikipedia article on Big Four auditors
  2. ^ a b c d PWC History and milestones
  3. ^ PWC Global Annual Review 2007 page 35
  4. ^ a b PWC Global Annual Review 2007 Page 39
  5. ^ Forbes - The Largest Private Companies
  6. ^ a b c d e Accounting for Success: a History of Price Waterhouse in America 1890-1990. Harvard Business School Press. ISBN 9780875843285. 
  7. ^ A History of Coopers Brothers 1854-1954. 
  8. ^ CPAs in Kanebo fraud avoid prison, The Japan Times (registration required), Aug. 10, 2006.
  9. ^ Rocky road for new accounting firm, The Daily Yomiuri, Sep. 2, 2006.
  10. ^ Fortune: Best companies to work for
  11. ^ Working Mother
  12. ^ Reasons for Selection, 2007 Canada's Top 100 Employers.
  13. ^ Monday name change for PwC, BBC News, June 10, 2002.

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