Primark

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Primark Stores Limited
Type Subsidiary of Associated British Foods (ABF) plc
Founded Dublin, Ireland, 1969
Headquarters Dublin and Reading
Key people Arthur Ryan, chairman and managing director,
Seamus M. Halford, Deputy Managing Director,
P. Prior, Finance Director,
Breege O'Donoghue, Human Resources Director
Industry Retailer
Products Clothes, Linen also Household Goods
Revenue £1,168m (2006) [8]
Employees 26,000
Website primark.co.uk

Primark Stores Limited is an Irish clothing retailer, operating in the United Kingdom, Republic of Ireland and Spain. It has 161 stores with 125 in the UK, 34 in the Republic of Ireland and 4 in Spain. In the Republic of Ireland, where the company's main headquarters are based, it trades as Penneys. The company is a subsidiary of Associated British Foods (ABF) plc, employing over 26,000 people. The company positions itself as marketing fashionable clothing at competitive prices.

In England the name is generally pronounced /pɹaɪ'mɑːk/ (with a hard i sound). However, in Wales, Northern Ireland, the Republic of Ireland and Scotland the name is usually pronounced /pɹi'mɑːk/ (with a soft i sound). The pronunciation of name leads to some debate, but is generally thought to of been originally pronounced /pɹi'mɑːk/.[1] [2]

Contents

Primark is known for selling clothes at the budget end of the market. The company's success is based on sourcing supply cheaply, making clothes with simple designs and fabrics, only making them in the most popular sizes, buying stock in huge bulks and varieties but most importantly Primark do not advertise their products.

A Primark store in Leeds City Centre
A Primark store in Leeds City Centre
Primark store on Kilburn High Road
Primark store on Kilburn High Road

The original Penneys store was set up by Arthur Ryan and his partner Micaela Mitchell in Mary Street, Dublin, Ireland, in 1969. Arthur Ryan still remains Chairman of the company today. Primark's UK headquarters are located in Reading, in a former Co-Op Department Store

In the late 1990s, Primark acquired several premises from former C&A sites. It also purchased the former Lewis's Department Store in Piccadilly, Manchester. In early 1995, Primark acquired Bhs's OneUp chain. In line with corporate policy, the Irish stores were rebranded as Penneys, and the British stores were rebranded as Primark. This purchase more than doubled the then size of Primark.

In February 2005, Primark bought six former Allders sites from their administrators, Kroll. In July 2005 the 120-branch Littlewoods retail chain was purchased for £409 million. Primark kept approximately 40 of the stores converting them to the Primark format and sold the rest to other stores such as New Look. On 5 April 2007 Primark opened its UK flagship store on Oxford Street in London's West End, having acquired the lease of the former Allders site in December 2005.

In 2006 Primark opened its first two stores outside the UK and Ireland in Spain. On 19 May 2006 the first store opened in Plenilunio Shopping Centre outside Madrid, Spain. On 20 September 2006 the second store opened in Nueva Condomina Shopping Centre, Murcia. Its third branch opened in November 2007 at the Xanadú Shopping Center and Indoor Ski Resort, between Móstoles and Arroyomolinos, some 25 km away from central Madrid, soon followed by Jerez de la Frontera.

On Wednesday 5th September it was revealed that Primark had been fined £8000 for supplying clothes which breached safety regulations. Primark were fined £500 for 16 hoodies with an unsafe neck cord being sold at the Gateshead and Sunderland stores.

On 12 September 2007, Primark's newest store opened in Liverpool. It is the largest Primark store, with 85 000 sq ft of sales floor, over five floors. A total of 800 staff were employed. The shop took nearly £400 000 on the opening day.

According to the retailing trade journal, Retail Week, Primark is interested in expanding to Germany and later to Scandinavia and the Netherlands. Speculators say that Primark could open as many as 100 stores in Germany. [3]

Primark carries a range of departments all identified for staff by numbers:

1 - Accessories
2 - Hosiery
4 - Lingerie
5 - Kidswear
6 - Menswear
7 - Footwear
8 - Ladieswear
11 - Household
23 - Toiletries
24 - Christmas
26 - Sports Wear

All of the company's merchandise is made specifically for the company and as such Primark has its own brand names:

  • Active — Sporting Boyswear
  • Atmosphere — Womenswear and Accessories
  • Butler & Webb — Formal Menswear
  • Cedarwood State — Casual Menswear
  • Denim Company — Womenswear, Casual Men's and Childrenswear
  • Early Days — Babywear
  • Girl 2 Girl — Young Girlswear
  • Opia - Accessories
  • Rebel Active — Older Boyswear
  • Rebel Junior — Younger Boyswear
  • Secret Possessions — Lingerie and nightwear
  • Young Dimension — Older Girlswear
  • Primark Essentials - Value, Low Price Items(or underwear)
  • Primark Home - Home Items

The Store Manager is in overall control of the store and supported by, in smaller stores an Assistant Manager or in larger stores, by a Deputy Manager and two to three Assistant Managers. There are then Senior Department Managers and Junior Department Managers who are responsible for individual departments within the store.

Below management there are supervisors in charge of staff on a sales floor or staff on specific departments depending on the size of the store. There are then the department staff who put out stock and tidy their departments, customer service desk staff who deal with returns and exchanges at the customer service desk, cashiers who work on the tills, stock-room staff who deal with deliveries and cash office staff who count money and do the banking.

Unlike other retail stores Primark has separate weekday and weekend staff and supervisors. Weekday staff work Monday to Friday on either full time 37.5-hour contracts or part time 20-hour contracts. Weekend staff work Saturday, Sunday, Public holidays and usually one late night, normally Thursday on 8-hour contracts.

In 2006, Primark joined the Ethical Trading Initiative, a collaborative forum bringing together businesses, trade unions and NGOs to work on labour rights issues in their supply chains. [4] ETI members commit to working towards the implementation of a code of conduct based on the International Labour Organisation's core conventions. Membership of the ETI does not, however, provide any guarantees about either the quality of a company's ethical trading policies or actual conditions on the ground. Since it joined the ETI, Primark's policies and practices have been examined sceptically as part of Labour Behind the Label's annual 'Let's Clean Up Fashion' survey [5], and poor working conditions in Bangladeshi and Indian factories supplying Primark have been exposed several times [6], [7], [8].

In 2005, prior to joining the ETI, Primark 2005 scored just 3.5 out of 20 on an ethical index that ranks the leading clothing chains on criteria such as workers' rights and whether they do business with oppressive regimes (Mk One and Marks & Spencer were ranked second and third worst for ethics by Ethical Consumer magazine). The figure was contested by Primark and Ethical Consumer released a statement indicating that marks had been skewed due to its position in a wider company group.

  1. ^ [1]
  2. ^ [2]
  3. ^ "Primark targets Germany in plan to take on Europe". Retail Week (5 October 2007): page 1. Emap. 
  4. ^ [3]
  5. ^ [4]
  6. ^ [5]
  7. ^ [6]
  8. ^ [7]
  • Alam, Khorshed; M. Hearson (2006-12-08). Fashion Victimes (pdf). War on Want. Retrieved on 2006-12-10.
  • Kehoe, Ian. "The very private Ryan", Sunday Business Post, 2006-08-01. Retrieved on 2006-12-10.
  • Primark Stores Ltd, www.primark.co.uk
  • The Independant Newspaper, UK, Dec 2005/ July 2007

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