Ronald A. Katz

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Ronald A. Katz (born in 1935 or 1936 [1]) is an inventor and president of Ronald A. Katz Technology Licensing LP. His inventions are primarily in the field of automated call center technology. Katz has developed a portfolio of more than 50 US patents covering his innovations. His inventions are related to toll free numbers, automated attendant, automated call distribution, voice response unit, computer telephone integration and speech recognition. [2]

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In 1961, Ronald Katz co-founded Telecredit, Inc. This was the first company to "enable merchants to verify consumer checks over the phone using an automated system without the assistance of a live operator". [3] In 1998, Mr. Katz formed a partnership with American Express Company to provide call processing services. That partnership later become First Data Corporation.

Ronald Katz has since founded Ronald A. Katz Technology Licensing, L.P. (RAKTL). RAKTL's primary purpose is to license the Katz patent portfolio to companies using automated call centers. Over 150 companies have taken a license to the patents.[4] RAKTL has thus earned approximately a billion dollars in license fees. Katz has been characterized as a patent troll largely due to the aggressive legal tactics used by RAKTL, [5] such as suing infringers who refuse to take a license.

The written description of the invention in Katz's patents usually runs 20 to 40 pages, but the claims run into hundreds of pages. [1] "He has literally thousands of claims, and they differ only in trivial respects. Many are broad and vague, and sorting them out takes a lot of time," says an attorney who asked not to be named. [1] Katz denies that his strategy is to overly amend and complicate his patents. [1]

In 2004, the Director of the United States Patent and Trademark Office ordered four of the Katz patents to be reexamined.[6] The Director felt that there was a significant question as the validity of the patents. Since then, certain members of the public have also filed requests for reexamination of ten more Katz patents. These requests were based on said members of the public submitting new prior art that could raise substantial questions as to the validity of the patents. In three of the cases, the patent office disagreed and felt that the new prior art was not sufficiently strong to warrant a reexamination. In the other seven cases, the patent office agreed and ordered reexaminations. All reexaminations were still ongoing as of January 2007.

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