Serco Group

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Serco Group plc
Type Public (LSESRP)
Founded 1929
Headquarters Hook, North Hampshire
Key people Kevin Beeston, Chairman
Christopher Hyman, CEO
Industry Business Services
Revenue £2,548.2 million (2006)
Operating income £112.2 million (2006)
Net income £79.5 million (2006)
Employees 47,000 (2007)
Website www.serco.com

Serco Group plc (LSESRP) is a Business Services company based in Hook, North Hampshire. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.

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Serco was founded in 1929 as a United Kingdom division of the Radio Corporation of America and initially provided services to the cinema industry. It changed its name to Serco in 1987 and has been a stock exchange listed company since 1988. Serco's company motto is Bringing Service to Life.

The Guardian has called Serco 'probably the biggest company you've never heard of'[1]. It has grown in recent years thanks to the ongoing privatisation of public services and outsourcing of government services in the UK.

Serco operates in various sectors:

  • Detention: Serco supplies electronic tagging devices for offenders and asylum seekers. Serco also runs four prisons, a Young Offenders Institution and two Immigration Removal Centres. In addition Serco runs a Secure Training Centre in County Durham. Serco also operates Hunfeld Prison in Germany and Acacia Prison in Western Australia.
  • Aviation: Serco provides air traffic control services at international airports in Dubai, Bahrain and at some smaller airports in the USA. Since 2004 Serco have also had £5m a year from the US government to manage airports in Iraq.
  • Education: Serco holds a 10 year contract with Bradford City Council to manage and operate the local education authority, providing education support services to the City's schools, and similarly manages and operates Walsall's local education authority. Serco is also the provider of a Student information system, Facility CMIS, used in many schools and colleges throughout the UK.

Serco operates in Continental Europe, the Middle East, the Asia Pacific region and North America, but the majority of its turnover still comes from the UK.

  1. ^ Jane Martin, 'Happy Touchy Feely and Driven by Good', The Guardian, 24/02/06
  2. ^ Serco website - rail operations
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