Serco Group
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| Serco Group plc | |
|---|---|
| Type | Public (LSE: SRP) |
| Founded | 1929 |
| Headquarters | Hook, North Hampshire |
| Key people | Kevin Beeston, Chairman Christopher Hyman, CEO |
| Industry | Business Services |
| Revenue | £2,548.2 million (2006) |
| Operating income | £112.2 million (2006) |
| Net income | £79.5 million (2006) |
| Employees | 47,000 (2007) |
| Website | www.serco.com |
Serco Group plc (LSE: SRP) is a Business Services company based in Hook, North Hampshire. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.
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Serco was founded in 1929 as a United Kingdom division of the Radio Corporation of America and initially provided services to the cinema industry. It changed its name to Serco in 1987 and has been a stock exchange listed company since 1988. Serco's company motto is Bringing Service to Life.
The Guardian has called Serco 'probably the biggest company you've never heard of'[1]. It has grown in recent years thanks to the ongoing privatisation of public services and outsourcing of government services in the UK.
Serco operates in various sectors:
- Transport: Serco manages the Docklands Light Railway in London, the Copenhagen Metro in Denmark and Great Southern Railways in Australia. Serco also has a joint venture with NedRailways, the international arm of Dutch national rail operator Nederlandse Spoorwegen, which has a 25 year concession for Merseyrail in Liverpool and operates Northern Rail services in the north of England. In addition, Serco Rail Operations operates infrastructure monitoring trains in the UK[2]. Serco also operates speed camera systems throughout the UK and England's National Traffic Control Centre.
- Science: Serco manages the National Physical Laboratory.
- Detention: Serco supplies electronic tagging devices for offenders and asylum seekers. Serco also runs four prisons, a Young Offenders Institution and two Immigration Removal Centres. In addition Serco runs a Secure Training Centre in County Durham. Serco also operates Hunfeld Prison in Germany and Acacia Prison in Western Australia.
- Defence: Serco holds defence contracts worldwide including the UK Government’s first modern outsourced contract for the operation and maintenance of the UK Ballistic Missile Early Warning System at RAF Fylingdales; contracts are also held for the operation and maintenance of RAF Brize Norton, RAF Halton and RAF Northolt in the UK and RAF Ascension Island in the mid-Atlantic. Serco also provides support services to garrisons in Australia. Serco also manages many aspects of operations at the Defence College of Management and Technology in Shrivenham.
- Aviation: Serco provides air traffic control services at international airports in Dubai, Bahrain and at some smaller airports in the USA. Since 2004 Serco have also had £5m a year from the US government to manage airports in Iraq.
- Health: Serco provide facilities management services at the Norfolk and Norwich University Hospital, Leicester Royal Infirmary and Wishaw Hospital as well as healthcare services in London, Cardiff and Oxfordshire.
- Education: Serco holds a 10 year contract with Bradford City Council to manage and operate the local education authority, providing education support services to the City's schools, and similarly manages and operates Walsall's local education authority. Serco is also the provider of a Student information system, Facility CMIS, used in many schools and colleges throughout the UK.
- Leisure: Serco operate a number of leisure centres across the UK including the Manchester Aquatics Centre which was the aquatic venue for the 2002 Commonwealth Games in Manchester.
Serco operates in Continental Europe, the Middle East, the Asia Pacific region and North America, but the majority of its turnover still comes from the UK.
- ^ Jane Martin, 'Happy Touchy Feely and Driven by Good', The Guardian, 24/02/06
- ^ Serco website - rail operations