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Tata Consultancy Services
From Wikipedia, the free encyclopedia
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The neutrality of this article is disputed. Please see the discussion on the talk page.(December 2007) Please do not remove this message until the dispute is resolved. |
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| Type | Public BSE: 532540 |
| Founded | 1968 |
| Headquarters | |
| Key people | Ratan Tata, Chairman of the Board S. Ramadorai, CEO & MD S. Mahalingam, Executive Director and CFO N. Chandrasekaran, COO S. Padmanabhan, Executive Director and Head, Global Human Resources Phiroz Vandrevala, Executive Director and Head, Global Corporate Affairs |
| Industry | Information Technology |
| Revenue |  US $ 4.3 Billion (FY 06-07) |
| Employees | ~100,000(Oct 1, 2007) |
| Slogan | Experience certainty |
| Website | http://www.tcs.com |
Tata Consultancy Services Limited (TCS Limited company) is one of the world’s largest providers of information technology, consulting, services and business-process outsourcing which commenced operations in 1968. As of 2007, it is Asia's largest and has the largest number of employees among the Indian IT companies with strength of over 100,000[1] IT consultants in 47 countries. The company generated consolidated revenues of US $4.3 billion for fiscal year ended 31 March 2007 and is listed on the National Stock Exchange and Bombay Stock Exchange in India.
TCS is part of one of Asia's largest conglomerates the Tata Group, which has interests in areas such as energy, telecommunications, financial services, manufacturing, chemicals, engineering and materials. TCS is the first company to be rated at Level 5 maturity for both the CMMI and PCMM framework. It is also the first Indian company to be certified AS 9100: Rev B for design of airframe structures.
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Tata Consultancy Services was established in 1968. It started off as a division of the Tata Group, Tata Computer Centre, whose main business was to provide computer services to other group companies. However, the potential of computerization and computer services was realized early on, and an electrical engineer from the Tata Electric Companies, Fakir Chand Kohli, was brought in as the first General Manager.
Soon after, the company was named Tata Consultancy Services.
TCS's first software export project was undertaken in 1974 when it converted the Hospital Information System from Burroughs Medium Systems COBOL to Burroughs Small Systems COBOL. This project was carried out entirely in TCS Mumbai on the ICL 1903 Computer. A team of more than 12 people delivered this project to their first US based customer. By mid 1970s it had spread its reach to Britain, Switzerland and the Netherlands. In 1979, TCS was the first Indian software firm to open overseas office in New York.[2]
In 1980, TCS and a sister Tata firm accounted for 63% of the Indian software industry exports, $4 million shared by 21 firms. New players like Datamatics, Patni Computer Systems started to evolve in 1980’s. In 1984, TCS set up an office in the Santacruz Export Processing Zone (SEEPZ) – Mumbai.
The early 1990s saw a tremendous surge in TCS's business, which also resulted in a massive recruitment drive by the company. In early and mid-1990s, TCS re-invented itself to become a software products company. In the late 1990s, to accelerate its revenue growth, TCS decided to employ a three-pronged strategy – developing new products with high revenue earning potential, tapping domestic and other fast growing markets and focusing on inorganic growth through mergers & acquisitions. In late 1998, the company decided to concentrate on new revenue opportunities including Y2K and Euro conversion. E-business was a major area of focus in the late 1990s.
TCS started a project aimed at removing illiteracy in India with a pilot project in Andhra Pradesh. In 2001, Tata Consultancy Services (TCS) commissioned the latest 64-bit zSeries eServer from IBM, thereby becoming the first organization in the ASEAN and South Asia region to adopt the latest technology in mainframe computing. In 2004, TCS became a public listed company. In fiscal 2006 the Company's profit before taxes and exceptional items aggregated Rs. 3,074.35 crore as compared to Rs. 2,308.65 crore in the previous fiscal 2005 - a growth of 33.17%. In 2006, Tata Infotech Limited and three wholly-owned subsidiaries of the company, namely Airline Financial Support Services (India) Ltd (AFSL), Aviation Software Development Consultancy India Ltd (ASDC) and TCS Business Transformation Solutions Ltd (TCS BTS) have amalgamated with the company.
| Services | Client Industries | Products[3] |
|---|---|---|
| Application Development and Maintenance | Banking | Quartz - Payments Processing Solution |
| Business Intelligence & Performance Management | Energy and Utility | FinDNA - Anti Money Laundering Solution |
| Business Process Outsourcing | Financial Services | FNS BANCS - Core Banking Solution |
| Engineering and Industrial Services | Life Sciences and Health Care, Embedded systems | EClearSettle - Clearing & Settlement Solution |
| Enterprise Solutions (CRM, ERP, SCM) | Insurance | Tax Mantra[4] - Integrated Tax And License Solution [5] |
| IT Consulting services | Securities trading system | eIBS - Integrated Brokerage Solution |
| IT Infrastructure Services | Manufacturing | IIMS - Integrated Insurance Management System |
| Testing and Quality Assurance | Telecommunications | NCS - Custody Services |
| Retail and Consumer goods | OPAL - Integrated Payment and Loyalty Card Solution | |
| Transportation | ||
| Government |
In 2005, TCS received an application maintenance project from ABN AMRO worth US$250 million, which is the second largest deal signed by an Indian IT Company.[6] TCS has also successfully implemented E-governance projects in various states like Andhra Pradesh. The company has recently done some strategic acquisitions like FNS, Tata Infotech & Comicrom. The integration with TataInfotech was completed on February 1, 2006. TCS was featured extensively in the book 'Outsourcing to India: The Offshore Advantage' by British writer Mark Kobayashi-Hillary. It topped the list of top 10 best performing IT Services providers worldwide for 2006 as rated by the IT business publication Global Services.[7]
The Tata Research Development and Design Centre was established in 1981. TRDDC is today one of India’s premier R&D centres in software engineering and process engineering.
Research and development work at TRDDC is focused in different groups, each specializing in a key area of work. Projects of an interdisciplinary nature are also carried out. With expertise in process engineering, software engineering tools and technologies, advanced techniques, and in systems engineering methodologies, TRDDC provides solutions within TCS and for major clients. There is also an ongoing effort to integrate the products into the Eclipse Integration Framework.
The process engineering group of TRDDC focuses on modeling and optimization of industrial unit operations for steel and automotive sector.
In addition, TRDDC is also involved in the areas of language processing, formal methods, and research on Artificial Intelligence and Decision Support.
On account of the ongoing diversification effort, the other centres situated in India have also begun R&D facilities; the centre in Hyderabad is called Advanced Technology Centre (ATC) carries out work on e-Security related issues and bioinformatics.
Recently TRDDC celebrated its Silver Jubilee at its Headquarters in Pune in a function presided by former president Dr. A.P.J. Abdul Kalam and with the launch of the Co-Innovation Network. Students of the winning schools of the TCS IT Wiz, Pune were also invited.
TCS currently has 19 labs spanning across 4 countries. Many of the labs are located in India. The most recent lab however is the TCS Innovations Lab, located in Peterborough, U.K. This new lab works as a central hub to the other 18 TCS Innovation Labs, making use of the ideas and innovations created in those labs and bringing them to one collaborative location.
TCS Innovation Labs-Web 2.0 focuses exclusively on trends in the consumer internet space and explores the implications of these trends on enterprises.The lab works on a range of areas from social software & enterprise mashups to co-creation platforms & rich internet applications.
Currently (2006), TCS has branches in the following Indian cities: Bhavnagar, Mumbai, Chennai, Kolkata, Delhi, Hyderabad, Bangalore, Thiruvananthapuram,Lucknow, Ahmedabad, Pune,Nagpur, Jamshedpur, Gandhinagar, Coimbatore, Kochi, Gurgaon, NOIDA, Bhubaneswar, Nabadwip and Goa.
Asia (outside India): China, Hong Kong, Indonesia, Japan, Malaysia, Saudi Arabia, Singapore, South Korea, Taiwan, UAE
Europe: Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom
North America: Canada, Mexico, USA
South America: Argentina, Brazil, Chile, Colombia, Ecuador, Uruguay
The company continues to grow in multiple geographies such as Eastern Europe, Latin America and China, with a special focus on the North American and European markets.
| This article needs additional citations for verification. Please help improve this article by adding reliable references. Unsourced material may be challenged and removed. (April 2007) |
From governments to the private sector, increased spending in technology and government support has been a crucial part of TCS remaining competitive and efficient. It launched India's first mission-mode e-governance project, MCA-21, for the Ministry of Company Affairs, as well as used its skills to create an automated solution for the National Rural Employment Guarantee scheme that reduces waste and corruption.
TCS is a part of National Skills Registry (NSR): A centralized database of all employees of the IT services and BPO companies in India. The objective of NSR is to improve recruitment practices in IT and BPO industry, which will in turn help in maintaining India's global competitive advantage.
| This article needs additional citations for verification. Please help improve this article by adding reliable references. Unsourced material may be challenged and removed. (April 2007) |
TCS has proved its ability to compete with global giants like IBM and Accenture by being a joint contractor in the ABN Amro deal, one of the biggest outsourcing deals in Europe worth €1.8bn ($2.2bn).[8]
TCS is trying hard to move up the value chain by expanding service offerings, deepening domain expertise, adding new vertical segments, and broadening its client base. TCS finds it challenging to differentiate with other Indians IT companies as well who are largely alike in service offerings, pricing, workforce quality, skill set, execution delivery, and client servicing. As the size and complexity of the projects increase, TCS will be required to take more risks. For the larger deals it will have to compete with the top global players.
The current competitors of Tata Consultancy Services are Accenture, IBM, Wipro, Siemens IT Solutions and Services and Infosys.
| This article needs additional citations for verification. Please help improve this article by adding reliable references. Unsourced material may be challenged and removed. (April 2007) |
The Company’s global Network Delivery Model has given them unparalleled execution capabilities across the world and has greatly enhanced their ability to consult and execute multi-location, complex engagements. This model has resulted in setting up nearshore centres in North America, Europe and Asia-Pacific, regional development centres in Hungary, Uruguay and Brazil and a global development centre in China, in addition to India.
TCS has examined growth via mergers and acquisitions that are a strategic fit, complement its capabilities and extend its portfolio of offerings. The company is also participating in international programs and partnering with leading research institutions to pioneer next generation services.
In 2006, it has acquired Comicrom S.A., Chile, Financial Network Services (Holdings) Pty Ltd, Australia (FNS) and Swedish Indian IT Resources AB (SITAR) through its subsidiaries.
The Company has set up two subsidiaries, viz. TCS FNS Pty Limited in Australia and Diligenta Limited in the UK. It has also set up other subsidiaries such as Portugal Unipessoal Limitada in Portugal, Tata Consultancy Services Luxembourg S.A. in Luxembourg and Tata Consultancy Service Chile Limited in Chile. The Company has 49 subsidiaries as on March 31, 2006.
In March 2006, the Company, through its subsidiary Diligenta Limited ('Diligenta') acquired, on a going concern basis certain businesses of Pearl Group Services Limited (‘Pearl’). The acquisition included specified insurance contracts and claim administration business and assets including goodwill and know-how.
The Company has entered into a Joint Venture Agreement with the Intelenet Global Services Ltd. For the blockbuster GM deal, TCS is tying up with EDS to bid for parts of the business.
In February, 2007, TCS kicked off a Joint Venture in China with Microsoft and three Chinese entities, which is being seen by analysts as an emergence of a major force in the global IT services market. "This venture sounds a warning bell for competitors, including global providers from the United States and Europe," research firm Gartner's India head Partha Iyengar said.[9]
Maitree is a social platform of all members of the Tata Consultancy Services Limited family, which extends its activities "beyond the corporate". All TCS employees and their families are members of Maitree. The aim of the organization is to create a network of interaction between the corporate and the extended families and to add value to each other’s life in various ways.
Maitree is trying to accomplish the goal of serving the society and give a better interactive social life in three different ways: socialization within the community of associates and spouses, easing relocation and serving the community.
- ^ [1]
- ^ Moving Tata Consultancy Services into the "Global Top 10"
- ^ TCS Industry Products. TCS.
- ^ A Mantra worth chanting. Tata Group.
- ^ Tata Group - IT Products and Solutions. Tata Group.
- ^ HCL Technologies Captures $330m DSG Deal, CBROnline
- ^ TCS, World's best IT Service Provider. MSN India (February 01, 2007).
- ^ ABN Amro Deal
- ^ TCS could be a major force in China
- Tata Consultancy Services website
- TCS Certifying Authority
- TCS Innovations Blog
- TCS Advanced Technology Center (ATC)
- TCS in Tata Group
- TCS Alumni Network on LinkedIn
- Capitaline
- Interview with S.Ramadorai
- TCS Ltd. : The Pioneer in Indian IT Industry
- Brand Recall: The next big IT Challenge
- TCS Campus Recruitment Experience
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