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User Friendly
An example of a User Friendly comic strip
Author(s)	J.D. Frazer, a.k.a. "Illiad"
Website	http://www.userfriendly.org/
Current status / schedule	Updated daily
Launch date	November 17, 1997[1]
Genre(s)	technology and geek humor

User Friendly is a daily webcomic about the staff of a small, fictional internet service provider, Columbia Internet. The strip's humor tends to be centered around technology jokes and geek humor.

Drawn and authored by J.D. Frazer, a.k.a. "Illiad", it has been running since November 17, 1997.

User Friendly is now published in a variety of newspapers.

In late 1999, User Friendly and Sluggy Freelance swapped a character (A.J. and Torg).

In 2000, the Waiting For Bob webcomic ran a series of comics where several of the characters visited Columbia Internet to have them design and host a website advertising their product, "Caf".

There is a running storyline and sometimes several days worth of comics are drawn in advance, but the Sunday comic is always drawn for immediate release and breaks from the regular storyline. The Sunday strip is based on current events and is in full color, unlike the regular daily strips.

Periodically, there will be "nag-strips" which are special strips drawn for promotional purposes. These strips appear for 30-seconds before jumping to the daily strip. The content of these strips is to ask for donations or introduce advertisers, often presented by the characters or a cameo by Illiad.

Contents 1 Main characters 1.1 A.J. Garrett 1.2 The Chief 1.3 Dust Puppy 1.4 Crud Puppy 1.5 Erwin 1.6 Greg Flemming 1.7 Mike Floyd 1.8 Miranda Cornielle 1.9 Pitr Dubovich 1.10 Sid Dabster 1.11 Pearl Dabster 1.12 Smiling Man 1.13 Stef Murky 2 Link of the day (LOTD) 3 Bibliography 4 Recurring Themes 5 References 6 External links

This comics-related article or section describes an element of the series in a primarily in-universe style. Please rewrite this article to explain the fiction more clearly and provide non-fictional perspective.

Main article: User Friendly characters

A.J., Illiad's alter ego,^[2] represents "the creative guy" in the strip, maintaining and designing websites. As a web designer, he's uncomfortably crammed in that tiny crevasse between the techies and the marketing people. This means he's not disliked by anyone, but they all look at him funny from time to time. A.J.'s character is shy and sensitive. He loves most computer games, nifty art, and has a big brother relationship with the Dust Puppy. A.J. is terrified of grues and attempts to avoid them.^[3] He was released from the company on two separate occasions, but returned shortly thereafter.

In the strip, he and Miranda (another character) are now dating. They also have previously dated, but split up over a misunderstanding.

The Chief is Columbia Internet's CEO. He is the leader for the techies and salespeople.

Illiad based the character on a former boss:

“

The Chief is based on my business mentor. He was the vice president that I reported to back in the day. The Chief, like my mentor, is tall (!) and thin and sports a bushy ring around a bald crown, plus a very thick moustache.

”

The Chief bears a superficial resemblance to the Pointy-Haired Boss of Dilbert fame. However, Illiad says that The Chief was not inspired by the Dilbert character.^[4]

Born in a server from a combination of dust, lint and quantum events, the Dust Puppy looks similar to a ball of dust and lint, with eyes, feet and an occasional big toothy smile. He was briefly absent from the strip after accidentally being blown with compressed air while sleeping inside a dusty server.

Although the Dust Puppy is very innocent and unworldly, he plays a superb game of Quake. He also created an artificial intelligence named Erwin, with whom he has been known to do occasional song performances (or filks).

Dust Puppy is liked by most of the other characters with the exceptions of Stef and the Dust Puppy's evil nemesis, the Crud Puppy.

Crud Puppy (Lord Ignatius Crud)^[5], is the evil twin and nemesis of Dust Puppy and sometimes takes the role of "bad guy" in the series. Examples include playing the CEO of AOL or controlling a "The Thing" suit. The Crud Puppy first appeared in the strip on February 24, 1998.^[6]

Erwin first appeared in the 1998-01-25 strip. Erwin is a highly advanced Artificial Intelligence (AI) created overnight during experimentation in artificial intelligence by the Dust Puppy, who was feeling kind of bored. Erwin is written in COBOL because Dust Puppy "lost a bet". Erwin passes the Turing test with flying colours, and has a dry sense of humour. He is an expert on any subject that is covered on the World Wide Web, such as Elvis sightings and alien conspiracies. Erwin is rather self-centered, and he is fond of mischievous pranks.

Originally, Erwin occupied the classic 'monitor and keyboard' type computer with an x86 computer architecture, but was later given such residences as an iMac, a Palm III, a Coleco Adam on Mir, a Furby, a nuclear weapon guidance system, an SGI O2, a Hewlett-Packard Calculator (with reverse Polish notation, which meant that Erwin talked like Yoda for weeks afterward), a Lego Mindstorms construction, a Tamagotchi, a Segway, an IBM PC 5150, a Timber Wolf-class BattleMech, and an internet equipped toilet as a punishment for insulting Hastur, (with Dust Puppy being the toilet brush).

Greg is in charge of Technical Support in the strip. In other words, he's the guy that customers whine to when something goes wrong. He blows off steam by playing visceral games and doing Bad Things to the salespeople. He's not a bad sort, but his grip on his sanity hovers somewhere between weak and non-existent, and he once worked for Microsoft Quality Assurance.

Mike is the System Administrator of the strip, and is responsible for the smooth running of the network at the office. He's bright but prone to fits of anxiety. His worst nightmare is being locked in a room with a sweaty Windows 95 programmer^{[citation needed]}, and no weapons in sight. He loves hot ramen, straight out of a styrofoam cup.

Miranda's character is a trained systems technologist, an experienced UNIX sysadmin, and very, very female. Her technical abilities unnerve the other techs, but her obvious physical charms compel them to stare at her, except for Pitr, who is convinced she is evil. Although she has few character flaws, she does express sadistic tendencies, especially towards marketers and lusers.

She and A.J. are now dating although she was previously frustrated by his inability to express himself and his love for her. This comes after years of missed opportunities and misunderstandings, such as when A.J. poured his feelings into an email and Miranda mistook it for the ILOVEYOU email worm and deleted it unread. [1]

Pitr is the admin of the Columbia Internet server, and a self proclaimed Linux guru. He suddenly began to speak with a fake Slavic accent as part of his program to "Become an Evil Genius." He has almost succeeded in taking over the planet several times. His sworn enemy is Sid, who seems to outdo him at every turn. Pitr's achievements include: making the world's (second) strongest coffee, merging Coca-Cola, Pepsi into Pitr-Cola and making Columbia Internet millions with a nuclear weapon purchased from Russia, and the infamous Vigor text editor.

Although a relatively new character, Sid is the oldest of the geeks and very knowledgeable. His advanced age gives him the upper hand against Pitr, whom he has outdone on several occasions, including in a coffee brewing competition and in a round of Jeopardy! that was hacked in favor of Sid, by Sid. Unlike Pitr, he has no ambitions for world domination per se, but he is a friend of Hastur and Cthulhu (based on the H. P. Lovecraft Mythos characters).

Sid's beautiful daughter named after the computer language Perl. Pearl is often seen getting the better of the boys, the antagonist of Miranda, and occasionally the object of Pitr's affections much to the chagrin of Sid.

The Smiling Man is the company Controller. He is in charge of accounts, finances and expenditures. He smiles all day, for no reason. This in itself is enough to terrify most normal human beings. However, the Dust Puppy, the "Evilphish" and a consultant in a purple suit have managed to get him to stop smiling first. His favourite wallpaper is a large, complex, and utterly meaningless spreadsheet.

Stef is the strip's Corporate Sales Manager. He runs most of the marketing efforts within the firm, often selling things before they exist. He is a stereotypical marketer, with an enormous ego and a condescending attitude toward the techies; they detest him and frequently retaliate with pranks. He sucks at Quake, often managing to step into a lava pool at the starting screen; in addition, he often does so even in games that do not have lava pools. Although he admires Microsoft and frequently defends their marketing tactics, infuriating the techies, he has a real problem with Microsoft salesmen, probably because they make much more money than he does. His attitude towards women is decidedly chauvinist; he lusts after Miranda who won't have anything to do with him. Stef is definitely gormless as demonstrated on January 14, 2005.^[7]

Information on other characters and first appearance links to comics can be found at User Friendly characters.

Every day a link suggested by the community is posted to the main page. The sites selected are usually not well-known and mainly non-commercial. As the User Friendly community has grown larger being selected as the link of the day has a similar effect as being Slashdotted.^{[citation needed]}

Several cartoon compilations have been published:

• User Friendly, v1.0, Plan Nine Publishing, 2002, ISBN 1-929462-39-5 (collects earlier strips)
• User Friendly, O'Reilly, 1999, ISBN 1-56592-673-0 January 25, 1998 - December 25, 1998 (misses out December 20 and probably some others)
• Evil Geniuses in a Nutshell, O'Reilly, 2000, ISBN 1-56592-861-X January 3, 1999 - December 11, 1999
• The Root of All Evil, O'Reilly, 2001, ISBN 0-596-00193-2 January 1, 2000 - December 31, 2000
• Even Grues Get Full, O'Reilly, 2003, ISBN 0-596-00566-0 January 1, 2001 - November 17, 2001
• User Friendly - Die Deutsche Dialekt-Ausgabe (translation to several German dialects) ISBN 3-89721-380-X

Trivia sections are discouraged under Wikipedia guidelines. The article could be improved by integrating relevant items and removing inappropriate ones.

• Tech-support jokes
• The computer game NetHack and the Amulet of Yendor
• On-and-off romance between A.J. and Miranda
• Illiad, the web comic writer, sometimes puts in a cameo appearance, often in the "nag-strips." He is represented as a guy with a paper bag over his head and two-eye holes poked through the bag.
• Rivalry between Sid and Pitr for being the smartest genius.
• Pitr's quest to be an evil genius and take over the world.
• Erwin's transfer between various corporeal machine embodiments for his artificial intelligence.
• The RIAA, MPAA, Microsoft, SCO Group, and other targets of geek ire.
• The disconnect between Stef's marketspeak and the geek lingo of the rest of the cast
• Llamas

• User Friendly